I want to change a product, how do I do it?
Changing a product is very easy! You just have to fill in the form with all the data (order number, change you want...) and we take care of everything, without any additional cost, we do it for free. All changes can be requested within 365 days and a delivery man will deliver your new order and pick you up at the time you want to return :)
I want to return a product. How do I do it?
Returns are managed the same as changes, very easy! You just have to send us a form with the information we need (customer name, order number and product you want to return) and we take care of everything, at no additional cost, we do it for free. All returns can be requested within 365 days!
I want to return/exchange a gift that has been given to me
No problem, it is managed in the same way as a normal return/exchange, you must tell us the name of the person who made the purchase and the order number.
How long does it take to receive my refund?
We will refund the money as soon as you request it, above all we want you to be happy and satisfied. Then we will manage the return so that they pick up the package where you tell us and bring it back to our warehouse.